Associate Auto Adjuster
Job ID #: 4814 Location: Syracuse, NY
Functional Area: Claims SBU: 85100 - Risk Management Claims
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: Less than 1 year
Relocation Provided:
Job Description
The Hanover Insurance Group has an immediate opening for an Associate Auto Adjuster at our Syracuse, NY office.
Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to be the very best in our business. At The Hanover you will have the opportunity to: Grow Your Career, Love What You Do and Be Valued for Your Contributions.
The Associate Auto Adjuster is responsible for the investigation, negotiation and resolution of claims in accordance with policy provisions, best practices and jurisdictional requirements. Includes the input of claim data and guiding insureds and claimants through the claim process and options.
Day to day responsibilities may include the following:
- Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits.
- Works within specific limits and authority on assignments of moderate technical complexity.
- Uses discretion and independent judgment in claim handling.
- Possesses functional knowledge and skills reflective of fully competent practitioner.
- Identifies possible suspicious claims.
- Investigates, analyzes, evaluates and negotiates personal and/or commercial lines claims of minimal to moderate complexity.
- Responsible for all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality and customer service.
- Implement and coordinate the most effective management techniques to mitigate loss and expense payments.
- Settlement and reserving authority levels are moderate.
- Take recorded statements
- Work with the Special Investigations Unit to resolve and negotiate settlement
- May be required to have and maintain sufficient home-based internet connection
Position Requirements
Essential Skills & Experience:
- Bachelors Degree or equivalent experience.
- Typically has 1 - 3 years experience
- Possesses strong customer service skills and behaviors
- Makes decisions in an informed, confident and timely manner
- Maintains constructive working relationships despite differing perspectives
- Strong organizational and time management skills
- Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
- Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
- Understanding of applicable statutes, regulations and case law
- Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
- Easily adapts to new or different changing situations, requirements or priorities.
- Cultivates an environment of teamwork and collaboration
- Operates with latitude for un-reviewed action or decision.
- Computer experience (MS Office, excel, word, etc)
- Proficient using Claims systems (i.e. CSS, PMS, etc.)
Apply today and discover:
- Why, in 2010 and 2011, we were recognized by The Boston Globe as a Top Places to Work and by Business Insurance as a Best Places to Work.
- How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry.
- How we build unique relationships with our Employees, Agent Partners and Customers.
?what it’s like to work for the best insurance company in the industry!!!
Benefits To Joining The Hanover Team:
- Competitive Pay and Benefits
- Retirement/401(k) Program
- Beneficiary and Ability Assist Programs
- Travel Assistance Program
- Adoption Benefit
- Wellness Programs
- Matching Education Gifts Plan
- Employee Development/Education Assistance and Professional/Industry Designation Programs
- Generous "Time Off With Pay"
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, Chaucer Holdings PLC, based in London and their affiliates.
The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the U.S., and has been meeting its obligations to its agent partners and their customers for nearly 160 years. The company is ranked among the top 25 property and casualty insurers in the country and maintains excellent ratings from A.M. Best, Standard & Poor’s and Moody’s.
EEO Statement
The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace.
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.
J2W:CB1
Job ID #: 4814 Location: Syracuse, NY
Functional Area: Claims SBU: 85100 - Risk Management Claims
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: Less than 1 year
Relocation Provided:
Job Description
The Hanover Insurance Group has an immediate opening for an Associate Auto Adjuster at our Syracuse, NY office.
Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to be the very best in our business. At The Hanover you will have the opportunity to: Grow Your Career, Love What You Do and Be Valued for Your Contributions.
The Associate Auto Adjuster is responsible for the investigation, negotiation and resolution of claims in accordance with policy provisions, best practices and jurisdictional requirements. Includes the input of claim data and guiding insureds and claimants through the claim process and options.
Day to day responsibilities may include the following:
- Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits.
- Works within specific limits and authority on assignments of moderate technical complexity.
- Uses discretion and independent judgment in claim handling.
- Possesses functional knowledge and skills reflective of fully competent practitioner.
- Identifies possible suspicious claims.
- Investigates, analyzes, evaluates and negotiates personal and/or commercial lines claims of minimal to moderate complexity.
- Responsible for all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality and customer service.
- Implement and coordinate the most effective management techniques to mitigate loss and expense payments.
- Settlement and reserving authority levels are moderate.
- Take recorded statements
- Work with the Special Investigations Unit to resolve and negotiate settlement
- May be required to have and maintain sufficient home-based internet connection
Position Requirements
Essential Skills & Experience:
- Bachelors Degree or equivalent experience.
- Typically has 1 - 3 years experience
- Possesses strong customer service skills and behaviors
- Makes decisions in an informed, confident and timely manner
- Maintains constructive working relationships despite differing perspectives
- Strong organizational and time management skills
- Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
- Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
- Understanding of applicable statutes, regulations and case law
- Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
- Easily adapts to new or different changing situations, requirements or priorities.
- Cultivates an environment of teamwork and collaboration
- Operates with latitude for un-reviewed action or decision.
- Computer experience (MS Office, excel, word, etc)
- Proficient using Claims systems (i.e. CSS, PMS, etc.)
Apply today and discover:
- Why, in 2010 and 2011, we were recognized by The Boston Globe as a Top Places to Work and by Business Insurance as a Best Places to Work.
- How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry.
- How we build unique relationships with our Employees, Agent Partners and Customers.
?what it’s like to work for the best insurance company in the industry!!!
Benefits To Joining The Hanover Team:
- Competitive Pay and Benefits
- Retirement/401(k) Program
- Beneficiary and Ability Assist Programs
- Travel Assistance Program
- Adoption Benefit
- Wellness Programs
- Matching Education Gifts Plan
- Employee Development/Education Assistance and Professional/Industry Designation Programs
- Generous "Time Off With Pay"
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, Chaucer Holdings PLC, based in London and their affiliates.
The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the U.S., and has been meeting its obligations to its agent partners and their customers for nearly 160 years. The company is ranked among the top 25 property and casualty insurers in the country and maintains excellent ratings from A.M. Best, Standard & Poor’s and Moody’s.
EEO Statement
The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace.
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.
J2W:CB1