Regional Liability Adjuster
Job ID #: 8443 Location: Syracuse, NY
Functional Area: Claims SBU: 85100 - Risk Management Claims
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: 7 - 10 Years
Relocation Provided: No
Job Description
Where Great People Build Successful Careers.
The Hanover is seeking a Regional Liability Adjuster to join our growing team in our Syracuse, NY office.
Summary:
Fully responsible for the investigation, evaluation, negotiation, and resolution of claims which are the most complex in coverage and represent the company’s largest damage exposures. The claims could originate anywhere in the country and often require field consultation, field investigation and providing a high level of technical expertise to many professionals throughout the country. Claims include but are not limited to casualty exposures primarily involving construction defect and continuous loss (80%-90%) and environmental claims (lead paint and carbon monoxide exposure, chlorine exposure, pollution). Claims may also include employment-related practices, sexual offense, professional liability, extra contractual cases, advertising injury, and reinsurance.
Responsibilities:
*
Must possess or secure and maintain appropriate state adjuster license(s) and continuing education credits.
*
Works with high authority limits on assignments reflecting a very high degree of technical complexity and coordination.
*
Possesses a high and extensive level of technical knowledge and skills including product and industry.
*
Negotiate settlements, mitigate losses, and control expenses on our company’s largest losses.
*
Maintain a high level of communication with leadership.
*
Responsible to provide consultation and participation in the development of large claim strategies handled by both independent and staff adjusters.
*
May co-adjust cases to facilitate learning and to impact file.
*
Recognized as the company consultant in a field providing technical guidance, assistance, and training to lower level associates. May have regional, zone or companywide scope.
Position Requirements
Essential Skills and Experience:
*
Typically has 8-10 years professional experience.
*
Bachelor’s degree or equivalent experience. Higher level degree may be desired.
*
Dedicated to meeting the expectations and requirements of internal and external customers.
*
Makes decisions in an informed, confident and timely manner.
*
Maintains constructive working relationships despite differing perspectives.
*
Strong organizational and time management skills.
*
Ability to negotiate skillfully in difficult situations with both internal and external groups.
*
Demonstrates ability to win concessions without damaging relationships.
*
Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
*
Understanding of applicable statutes, regulations and case law.
*
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
*
Easily adapts to new or different changing situations, requirements or priorities.
*
Cultivates an environment of teamwork and collaboration.
*
Operates with latitude for un-reviewed action or decision.
*
Computer experience (MS Office, Excel, Word, etc.).
*
Proficient using Claims systems (i.e. CSS, PMS, etc.).
Physical demands & work environment:
- Ability to use a personal computer and other standard office equipment.
- Ability to travel as necessary.
- Ability to sit and/or stand for extended periods.
Recognized as one of America’s Best Employers by Forbes, The Hanover is proud to be among the top property and casualty insurers in the United States. The Hanover offers a collaborative environment where you’ll gain new experiences and grow your career. The Hanover offers comprehensive benefits to help you stay healthy, build financial security, and maintain work/life balance. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
EEO statement:
“The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management
Job ID #: 8443 Location: Syracuse, NY
Functional Area: Claims SBU: 85100 - Risk Management Claims
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: 7 - 10 Years
Relocation Provided: No
Job Description
Where Great People Build Successful Careers.
The Hanover is seeking a Regional Liability Adjuster to join our growing team in our Syracuse, NY office.
Summary:
Fully responsible for the investigation, evaluation, negotiation, and resolution of claims which are the most complex in coverage and represent the company’s largest damage exposures. The claims could originate anywhere in the country and often require field consultation, field investigation and providing a high level of technical expertise to many professionals throughout the country. Claims include but are not limited to casualty exposures primarily involving construction defect and continuous loss (80%-90%) and environmental claims (lead paint and carbon monoxide exposure, chlorine exposure, pollution). Claims may also include employment-related practices, sexual offense, professional liability, extra contractual cases, advertising injury, and reinsurance.
Responsibilities:
*
Must possess or secure and maintain appropriate state adjuster license(s) and continuing education credits.
*
Works with high authority limits on assignments reflecting a very high degree of technical complexity and coordination.
*
Possesses a high and extensive level of technical knowledge and skills including product and industry.
*
Negotiate settlements, mitigate losses, and control expenses on our company’s largest losses.
*
Maintain a high level of communication with leadership.
*
Responsible to provide consultation and participation in the development of large claim strategies handled by both independent and staff adjusters.
*
May co-adjust cases to facilitate learning and to impact file.
*
Recognized as the company consultant in a field providing technical guidance, assistance, and training to lower level associates. May have regional, zone or companywide scope.
Position Requirements
Essential Skills and Experience:
*
Typically has 8-10 years professional experience.
*
Bachelor’s degree or equivalent experience. Higher level degree may be desired.
*
Dedicated to meeting the expectations and requirements of internal and external customers.
*
Makes decisions in an informed, confident and timely manner.
*
Maintains constructive working relationships despite differing perspectives.
*
Strong organizational and time management skills.
*
Ability to negotiate skillfully in difficult situations with both internal and external groups.
*
Demonstrates ability to win concessions without damaging relationships.
*
Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
*
Understanding of applicable statutes, regulations and case law.
*
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
*
Easily adapts to new or different changing situations, requirements or priorities.
*
Cultivates an environment of teamwork and collaboration.
*
Operates with latitude for un-reviewed action or decision.
*
Computer experience (MS Office, Excel, Word, etc.).
*
Proficient using Claims systems (i.e. CSS, PMS, etc.).
Physical demands & work environment:
- Ability to use a personal computer and other standard office equipment.
- Ability to travel as necessary.
- Ability to sit and/or stand for extended periods.
Recognized as one of America’s Best Employers by Forbes, The Hanover is proud to be among the top property and casualty insurers in the United States. The Hanover offers a collaborative environment where you’ll gain new experiences and grow your career. The Hanover offers comprehensive benefits to help you stay healthy, build financial security, and maintain work/life balance. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
EEO statement:
“The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management