Liability Adjuster
Job ID #: 4981 Location: Syracuse, NY
Functional Area: Claims SBU: 85100 - Risk Management Claims
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: 3 - 5 Years
Relocation Provided: No
Job Description
“Delivering on promises for over 160 years!”
Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to be the very best in our business. At The Hanover you will have the opportunity to: Grow Your Career, Love What You Do and Be Valued for Your Contributions.
Apply today and discover:
- Why, in 2010 and 2011, we were recognized by The Boston Globe as a “Top Places to Work” and by Business Insurance as a “Best Places to Work”.
- How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry.
- How we build unique relationships with our Employees, Agent Partners and Customers.
?what it’s like to work for the best insurance company in the industry!!
The Hanover Insurance Group is seeking a Bodily Injury Adjuster in our Syracuse, NY office.
Position Overview/Summary:
Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are regional and may involve both personal and commercial customers.
Responsibilities/Essential Functions:
- Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.
- Works within specific limits and authority on assignments of moderate technical complexity.
- Uses discretion and independent judgment in claim handling
- Possesses functional knowledge and skills reflective of fully competent practitioner.
- Investigates, analyzes, evaluates and negotiates personal lines claims of minimal to moderate complexity. May handle minimally complex commercial claims.
- Identifies possibly suspicious claims
- May be responsible for all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality and customer service.
- Implement and coordinate the most effective management techniques to mitigate loss and expense payments.
- Settlement and reserving authority levels are moderate.
- May be required to have and maintain sufficient home-based internet connection
Position Requirements
Essential Skills and Experience:
- 3-5 years’ experience handling Bodily Injury claims
- CT adjusters license
- Experience handling NY, NJ, CT and PA claims
- Bachelor’s Degree or equivalent experience.
- Dedicated to meeting the expectations and requirements of internal and external customers
- Makes decisions in an informed, confident and timely manner
- Maintains constructive working relationships despite differing perspectives
- Considers the perspectives of others and gives them credibility.
- Strong organizational and time management skills
- Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
- Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
- Understanding of applicable statutes, regulations and case law
- Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
- Easily adapts to new or different changing situations, requirements or priorities.
- Cultivates an environment of teamwork and collaboration
- Operates with latitude for un-reviewed action or decision.
- Computer experience (MS Office, excel, word, etc)
- Proficient using Claims systems (i.e. CSS, PMS, etc.)
Physical demands & work environment:
- Ability to use a personal computer and other standard office equipment
- Ability to travel as necessary
- Ability to sit and/or stand for extended periods
Benefits To Joining The Hanover Team:
- Competitive Pay and Benefits
- Retirement/401(k) Program
- Beneficiary and Ability Assist Programs
- Travel Assistance Program
- Adoption Benefit
- Wellness Programs
- Matching Education Gifts Plan
- Employee Development/Education Assistance and Professional/Industry Designation Programs
- Generous "Time Off With Pay"
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, Chaucer Holdings PLC, based in London and their affiliates.
The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the U.S., and has been meeting its obligations to its agent partners and their customers for nearly 160 years. The company is ranked among the top 25 property and casualty insurers in the country and maintains excellent ratings from A.M. Best, Standard & Poor’s and Moody’s.
EEO Statement
The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace.
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.
Job ID #: 4981 Location: Syracuse, NY
Functional Area: Claims SBU: 85100 - Risk Management Claims
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: 3 - 5 Years
Relocation Provided: No
Job Description
“Delivering on promises for over 160 years!”
Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to be the very best in our business. At The Hanover you will have the opportunity to: Grow Your Career, Love What You Do and Be Valued for Your Contributions.
Apply today and discover:
- Why, in 2010 and 2011, we were recognized by The Boston Globe as a “Top Places to Work” and by Business Insurance as a “Best Places to Work”.
- How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry.
- How we build unique relationships with our Employees, Agent Partners and Customers.
?what it’s like to work for the best insurance company in the industry!!
The Hanover Insurance Group is seeking a Bodily Injury Adjuster in our Syracuse, NY office.
Position Overview/Summary:
Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are regional and may involve both personal and commercial customers.
Responsibilities/Essential Functions:
- Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.
- Works within specific limits and authority on assignments of moderate technical complexity.
- Uses discretion and independent judgment in claim handling
- Possesses functional knowledge and skills reflective of fully competent practitioner.
- Investigates, analyzes, evaluates and negotiates personal lines claims of minimal to moderate complexity. May handle minimally complex commercial claims.
- Identifies possibly suspicious claims
- May be responsible for all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality and customer service.
- Implement and coordinate the most effective management techniques to mitigate loss and expense payments.
- Settlement and reserving authority levels are moderate.
- May be required to have and maintain sufficient home-based internet connection
Position Requirements
Essential Skills and Experience:
- 3-5 years’ experience handling Bodily Injury claims
- CT adjusters license
- Experience handling NY, NJ, CT and PA claims
- Bachelor’s Degree or equivalent experience.
- Dedicated to meeting the expectations and requirements of internal and external customers
- Makes decisions in an informed, confident and timely manner
- Maintains constructive working relationships despite differing perspectives
- Considers the perspectives of others and gives them credibility.
- Strong organizational and time management skills
- Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
- Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
- Understanding of applicable statutes, regulations and case law
- Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
- Easily adapts to new or different changing situations, requirements or priorities.
- Cultivates an environment of teamwork and collaboration
- Operates with latitude for un-reviewed action or decision.
- Computer experience (MS Office, excel, word, etc)
- Proficient using Claims systems (i.e. CSS, PMS, etc.)
Physical demands & work environment:
- Ability to use a personal computer and other standard office equipment
- Ability to travel as necessary
- Ability to sit and/or stand for extended periods
Benefits To Joining The Hanover Team:
- Competitive Pay and Benefits
- Retirement/401(k) Program
- Beneficiary and Ability Assist Programs
- Travel Assistance Program
- Adoption Benefit
- Wellness Programs
- Matching Education Gifts Plan
- Employee Development/Education Assistance and Professional/Industry Designation Programs
- Generous "Time Off With Pay"
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, Chaucer Holdings PLC, based in London and their affiliates.
The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the U.S., and has been meeting its obligations to its agent partners and their customers for nearly 160 years. The company is ranked among the top 25 property and casualty insurers in the country and maintains excellent ratings from A.M. Best, Standard & Poor’s and Moody’s.
EEO Statement
The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace.
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.